OCC / FCRA – 32. How must disclosures be made to the consumer?

Compliance > FCRA
Q:  How must disclosures be made to the consumer?
 
A:  Disclosures may be made either in writing or orally. If given orally, the consumer or his/her representative should be given reasonable opportunity to note down the information being disclosed.
 
 
This Q&A was obtained from the Comptroller’s Handbook on Fair Credit Reporting that may be found here:  https://www.occ.gov/publications-and-resources/publications/comptrollers-handbook/files/fair-credit-reporting/index-fair-credit-reporting.html
 

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