Q: Does the Debt Collection Rule prohibit a debt collector from leaving a Zortman voicemail?
A: The Debt Collection Rule does not address whether debt collectors may leave the voicemail message from Zortman v. J.C. Christensen & Assocs., Inc. (870 F. Supp. 2d 694 (D. Minn. 2012)), which is described in Debt Collection Limited-Content-Messages Question 6
The court in Zortman determined that the voicemail left for the consumer in that case was not a communication under the FDCPA in the circumstances presented by the case.
Updated October 1, 2021