Q: What must be included in a case-by-case delay notice?
A: In general, when a depository bank extends the time when funds will be available for withdrawal on a case-by-case basis, it must provide the depositor with a written notice. The notice shall include the following information:
- A number or code, which need not exceed four digits, that identifies the customer's account;
- The date of the deposit;
- The amount of the deposit that is being delayed; and
- The date the funds will be available for withdrawal.
This can be found in 12 CFR 229.16 here: http://www.ecfr.gov/cgi-bin/text-idx?tpl=/ecfrbrowse/Title12/12cfr229_main_02.tpl